This is a fairly short clause that states that you need to determine the people that you need for two separate activities. Both of these main sub-clauses fall within the support section of the standard, clause 7. While the ISO 9001:2015 standard does not use the term “human resources” in the requirements, two main sub-clauses talk about how to manage the people in your QMS. (Click to Download HR Audit FREE checklist) What does ISO 9001:2015 say about human resources? Read this article to learn what to include in your ISO 9001:2015 human resources audit checklist. Not surprisingly, the standard does include requirements about how you need to deal with human resources in your organization, even though it does not require the creation of a human resources procedure. Human resources, the management of the people within an organization, is an important part of the Quality Management System (QMS), so you would expect the ISO 9001:2015 standard to have requirements for the human resources procedure.
